Support for families

This page will continue to be added to as we know more about the support available during these ever changing times.

Support with food and supplies

Current information about support with food in Norwich during the Covid-19 period can be found here

Cheap meal and store cupboards ideas: Cooking on a Bootstrap Raid the store cupboard Cheap Family Meals-Recipes Under £1 per head Budget Family Recipes

Find a community fridge https://www.hubbub.org.uk/the-community-fridge

Download the free Olio App (like Freecycle, but for food sharing) https://olioex.com

The Feed (Norwich) have this list of Food assistance on their website https://thefeed.org.uk/foodassistance

Try websites for shopping and budgeting advice: Money supermarket shopping tips

More information about support for parents and details about Foodbanks can be found here.

Links to activities for children and families

Hungry Little Minds – Activities for 0-5s

Apps for mental health

Free online books from your local library

Free education links for children: Twinkl BBC bitesize
Exercise games and indoor activities for kids: 25 indoor activities 15 ways to keep active indoors Crafting ideas 5 minute fun

If you need more support

Currently Early Help Hubs are still being manned. Contact your local hub on:
South : 01508 533701 email earlyhelphubsouth@S-NORFOLK.GOV.UK / City : 01603 212121 email nehh@norwich.gov.uk

Local charities are continuing to work together to ensure that people can access quality information, advice, and specialist legal help. Below is a summary of the current service provision from support organisations in Norwich. These are of course subject to change.

CharityTelephoneEmail/Web Chat/Referral SystemFace-to-face
Age UK NorwichAdvice line remains open: 01603 496333.  Referral System currently open. enquiries@ageuknorwich.org.ukSuspended.
Age UK NorfolkAdvice line remains open: 0300 500 1217. Money Matters service will contacting each client to check needs.Referral System currently open. advice@ageuknorfolk.org.ukSuspended.
ShelterAdvice line remains open: 03445151860.Referral System currently open. norfolk@shelter.org.ukOffice and face-to-face appointments suspended. For the Pathways project two staff members will be conducting 2 hours a day street outreach.  
Equal LivesTelephone line remains open: 01508491210Referral System currently open. info@equallives.org.ukContinuing with some pre-booked appointments and running a very limited face-to-face service where possible.
MAPTelephone line remains open: 01603 766994Referral System currently open. info@map.uk.netDrop in advice service remains open but screenings will be conducted at the door and strict hygiene procedures in place.  
Norfolk Community Law ServiceTelephone line remains open and advice will be provided via telephone when possible: 01603 496623Referral System currently open. info@ncls.co.ukSuspended.
Norfolk Citizens AdviceTelephone line remains open: 03444111444Referral System currently open. www.ncab.org.uk and click ‘email advice’. Webchat available.Limited service for clients in emergencies but telephone and digital encouraged if possible.

A summary of local support organisations – for families and professionals